Ordering:
At A-Antik.dk you can order products through our website. If you have questions for items that are not on the page, feel free to contact us.
All prices are incl. Used VAT and can not be deducted by the buyer.
When you shop with A-Antik.dk, agreements is in English.
If you wish to receive a copy of your order confirmation you can log into your account or send an email to aantik.dk@gmail.com.
Goods are shipped Monday.
You will receive immediately after ordering affirmative mail of your order and when the product is shipped. It is my responsibility that the goods arrive in mint condition.
Shipping:
We only ship to Denmark.
Payment:
You pay by Bank transfer.
If you regret your purchase (withdrawal)
You have 14 days to cancel when you shop at a-antik.dk. The right of withdrawal shall begin from the day you receive the product.
The right can only be exploited if the item is returned in the same condition and quantity. The right could be lost if you use the product in a way which clearly impairs the sales value significantly. If you regret your purchase, the goods must be sent to:
A-Antik.dk / Vivi Petersen
Alleen 19
4736 Karrebaeksminde
Denmark
tlf: +45 21297921
Must be placed in the outhouse.
You can also cancel the order by refusing to accept it or drop it off personally at the above address by prior appointment.
If you regret your purchase, you get of course the amount you have paid us back. The amount will be transferred to the card you paid with, or in your bank account once we have received the product and verified that it meets the rules for withdrawal.
The only expense you have when you regret are the postage to send the item back to us.
You must attach a copy of the order confirmation.
If there is something wrong with the product (warranty):
When you shop at a-antik.dk you have the 24 month warranty. This means that you either get it repaired or replaced, refund or reduction in price, depending on the specific situation.
Of course it is a requirement that the complaint is justified and that the defect is not caused by an incorrect use of the product or other injurious behavior.
You must complain within “reasonable time” after you have discovered the defect in the product. If you advertise within two months after the defect is discovered, the complaint will always be timely.
If the complaint is justified we will refund your course (reasonable) shipping costs.
If you regret the purchase, the goods must be sent with Postnord to the following delivery location:
A-Antik.dk / Vivi Petersen
Alleen 19
4736 Karrebaeksminde
Denmark
tlf: +45 21297921
Must be placed in the outhouse
When you return the product, please state what the problem is as detailed as possible.
Remember that the product must always be returned in protective packaging and get a receipt for shipment, so we can reimburse your shipping costs.
If you want to complain in an official way you can use this link: http://ec.europa.eu/consumers/odr/.
What do we do with your personal information (privacy policy):
So that you can buy at a-antik.dk, we need the following information:
- Name
- Address
- Mobile Phone
- E-mail address
We record of your personal information in order to deliver goods to you.
Personal information is registered with the A Antik.dk and kept for five years, after which the data are deleted.
When collecting personal information through our website, we ensure that it always happens when submitting your express consent, so that you are informed of exactly what information is collected and why.
The Owner and staff of A-Antik.dk have access to the information recorded about you.
The controller of A-Antik.dk is A-Antik.dk.
We do not store customer information encrypted. We do not transmit customer information encrypted.
Information provided to A-Antik.dk is not transmitted or sold in any way to third parties, and we will not store any sensitive personal information.
As registered with the A-Antik.dk you always have the right to oppose registration. You also have the right to inspect the information recorded about you. These rights are according to Personal Data Act and request in connection therewith be made to A-Antik.dk via e-mail aantikdk@gmail.com
Cookies:
A-Antik.dk use cookies in order to optimize the website and its functionality, thus making your visit as easy as possible for you.
You can always delete cookies from your computer how depends on your browser.
Log statistics:
We use a log statistics on A-Antik.dk which means that a statistical system collects information that can provide a statistical picture of how many visitors we have, where they come from and where it exited on the website etc..
Log statistics are solely for the purpose of optimizing a-antik.dk.
Contact me by mail, aantikdk@gmail.com or call +45 21 29 79 21 if there is any doubt/questions.
Sincerely,
Vivi Petersen.